1. Information We Collect

 

We may collect and process the following types of information.

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Information you provide directly

 

This includes information you submit through forms, enquiries or email contact:

 

• Name

• Email address

• Telephone number

• Organisation details

• Any additional information you choose to share

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Information collected automatically

 

When you browse our website, we may collect:

 

• IP address

• Browser type

• Device information

• Pages visited

• Time and date of visits

• Cookies (see our Cookies Policy)

 

2. How We Use Your Information

 

Your information may be used to:

 

• Respond to enquiries

• Provide consultancy, training, supervision or quality assurance services

• Maintain accurate business and administrative records

• Improve our website and user experience

• Meet legal or regulatory obligations

 

We do not sell or share your information with third-party marketers.​

 

3. Legal Basis for Processing

 

We process personal data under the following lawful bases:

 

• Contract: to deliver the services you have requested

• Legitimate interests: to respond to enquiries and manage our business

• Legal obligation: to meet statutory or regulatory requirements

• Consent: where you explicitly opt in to receive communication

 

4. Data Retention

 

We keep personal data only for as long as necessary for:

 

• Providing services

• Meeting legal and regulatory requirements

• Managing business records

 

Information submitted through the website may be retained for audit or safeguarding purposes, then securely deleted when no longer required.

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5. Data Sharing

 

We may share your information with:

 

• IT and website hosting providers

• Professional partners working under confidentiality

• Legal or regulatory authorities where required by law

 

We do not share your data for advertising or marketing purposes.

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6. Your Rights

 

Under data protection law, you have the right to:

 

• Request access to your data

• Ask for inaccuracies to be corrected

• Request deletion of your data

• Object to processing

• Request restriction or transfer of your data

• Withdraw consent at any time

 

Requests can be made using the contact details in the website footer or via the Contact page.

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7. Security of Your Data

 

We use appropriate technical and organisational measures to protect your information from loss, misuse and unauthorised access. While no method of transmission or storage is completely secure, we follow recognised standards and good practice.​

 

8. Links to Other Websites

 

Our website may contain links to external websites. We are not responsible for the content, privacy practices or accessibility of external sites.

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9. Updates to This Policy

 

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated date.​

 

10. Contact Us

 

If you have any questions about this Privacy Policy, please contact us using the details provided in the website footer or through the Contact page.